Latest Articles

What next for wearables?
By: Andy Peart - 17 July 2014 - 0 Comments

Whilst there is no doubt that the wearables market will be huge, the jury is still out as to just what a wearable device will look like in the next couple of years. On [...]

Guest Blog: 5 Things To Know About Siri And Google Now’s Growing Intelligence
By: Andy Peart - 14 July 2014 - 0 Comments

This Forbes.com article is a guest post from Lawrence Flynn, our CEO. Natural language processing is one of the key technologies underpinning digital personal assistants like Apple’s Siri, Google Now and Microsoft’s forthcoming virtual [...]

NLI – Putting the Customer First
By: Andy Peart - 09 July 2014 - 0 Comments

Customer service was once all about putting the customer’s needs ahead of the business, but somewhere along the way technology changed this viewpoint. Whilst there is no doubt that technology has helped improve customer [...]

Turing Test – A little less conversation
By: Andy Peart - 12 June 2014 - 0 Comments

Our very own Elbot (www.elbot.com) was honoured last weekend when he was just one of five chatbots invited to take part in the latest ‘Turing Test’. It’s sixty years since the death of Alan [...]

The Market for Intelligent Virtual Assistants is Hotting Up!
By: Andy Peart - 27 May 2014 - 0 Comments

There’s been a flurry of research published in recent weeks exploring how intelligent Virtual Assistants are increasingly being used to both automate and improve customer service. Indeed, last month Infiniti Research predicted that the [...]

Guest Blog: ER doctors use Google Glass and QR codes to identify patients
By: Liz Johns - 20 May 2014 - 0 Comments

Wearable Technology is a fast-growing sector, and one that offers wide range of uses.  This fascinating blog by Jon Brodkin of arstechnica takes a look at how Beth Israel Deaconess Medical Center has put Google Glass [...]

Guest Blog: Why voice is the next big internet wave
By: Liz Johns - 14 May 2014 - 0 Comments

Speech-enablement is really important to us at Artificial Solutions.  We see the use of your voice as an input method as being a key trend in technology.   This great blog by Martin Geddes of [...]

Guest Blog: Let Oculus Rift Take You to the Supermarket
By: Liz Johns - 06 May 2014 - 0 Comments

Todd Wasserman of Mashable looks at Oculus Rift in this great video clip.  Based around a UK supermarket, the video show s how the Rift user can browse the whole store without leaving the [...]

Guest Blog: If you want to trust a robot, look at how it makes decisions
By: Liz Johns - 01 May 2014 - 0 Comments

Many people are wary of a robot-led future. This great article by  Michael Fisher, Professor of Computer Science at University of Liverpool, takes a look at what a “robot-led future” really means   “But [...]

Guest Blog:  Why automated phone systems are infuriating
By: Liz Johns - 29 April 2014 - 0 Comments

At Artificial Solutions, we’ve long believed that impersonal IVR systems do more to damage customer relations than enhance it, by forcing customers to endlessly queue and choose from rigid – often inapplicable – options [...]