Latest Articles

Does a sensory input deliver intelligence?
By: Andy Peart - 11 May 2016 - 0 Comments

The technology is there to do it today, alongside the demand from consumers; it’s the complications around delivering the intelligence that is slowing down the delivering of the dream. [...]

Technology that understands you – The NLI Opportunity
By: Andy Peart - 09 May 2016 - 0 Comments

In the past, technology controlled the user. Every time the technology updated, the user had to relearn. But what if technology could understand the user, not the other way around? [...]

Will Bots Bring The Art Of Persuasion To Online Channels?
By: Stephen Fletcher - 22 April 2016 - 0 Comments

With a carefully engineered UX Bots might just open up a world of opportunity to be persuasive. [...]

So a chatbot f*!x#@-up
By: Andy Peart - 18 April 2016 - 0 Comments

It will come as no surprise that virtual assistants have to put up with a lot of abuse. There is something about knowing that you’re talking to a machine that brings out the stupidity [...]

The Economist looks at the future of bots
By: Andy Peart - 11 April 2016 - 0 Comments

Just a couple of months ago we discussed how Chat was staged for a comeback, and apparently we’re not the only people that see the value in bots. With Facebook expected to make a major [...]

Seamlessly Connecting the IoT
By: Andy Peart - 18 February 2016 - 0 Comments

Back in February 2014 we launched the Teneo Network of Knowledge, an intelligent framework for speech enabled apps that would enable users to interact with an ecosystem of private, shared and public devices and [...]

Meet Elbot: One of the World’s Smartest — and Most Sarcastic — Chatbots.
By: Andy Peart - 11 February 2016 - 0 Comments

A world with deeply human-like chatbots and virtual assistants doesn’t seem so far away, given the many exciting new developments in artificial intelligence. Yet the possibility of highly sophisticated chatbots raises an interesting question: [...]

Is Chat staged for a come back?
By: Andy Peart - 03 February 2016 - 1 Comment

Online services such as Magic offer a human assistant to cater for your every demand at the click of the text. Other apps such as WeChat offer a mixture of human and automation to [...]

Intensive Business Competition Increases the Adoption of Digital Employees by Large Enterprises
By: Andy Peart - 28 January 2016 - 0 Comments

An NLI platform, such as Teneo, is the only way to build speech enabled apps that will support the future MRRSE envisages. [...]

Will your customer service change for the better in 2016?
By: Andy Peart - 27 January 2016 - 0 Comments

The web is still the first place customers go when they have a query, but the way they connect is different. [...]