Latest Articles

Meet Elbot: One of the World’s Smartest — and Most Sarcastic — Chatbots.
By: Liz Johns - 11 February 2016 - 0 Comments

A world with deeply human-like chatbots and virtual assistants doesn’t seem so far away, given the many exciting new developments in artificial intelligence. Yet the possibility of highly sophisticated chatbots raises an interesting question: [...]

Is Chat staged for a come back?
By: Andy Peart - 03 February 2016 - 0 Comments

Online services such as Magic offer a human assistant to cater for your every demand at the click of the text. Other apps such as WeChat offer a mixture of human and automation to [...]

Intensive Business Competition Increases the Adoption of Digital Employees by Large Enterprises
By: Andy Peart - 28 January 2016 - 0 Comments

An NLI platform, such as Teneo, is the only way to build speech enabled apps that will support the future MRRSE envisages. [...]

Will your customer service change for the better in 2016?
By: Andy Peart - 27 January 2016 - 0 Comments

The web is still the first place customers go when they have a query, but the way they connect is different. [...]

How to Interview a Digital Employee
By: Andy Peart - 04 January 2016 - 0 Comments

Implementing a Digital Employee has reduced inbound calls and emails to contact centres by up to 40% for Artificial Solutions’ customers, but what are the essential questions you need to ask when employing your [...]

Your Next Step in AI
By: Andy Peart - 15 December 2015 - 0 Comments

Everyone’s talking about artificial intelligence, but what’s the next step? That’s the question our CEO, Lawrence Flynn, asks in The Times’ supplement on Artificial Intelligence. He looks at the challenges facing organizations preparing to [...]

Why Elbot, The Cheeky Chatbot, Can Teach Enterprises a Thing or Two
By: Andy Peart - 24 November 2015 - 0 Comments

Today we launched Elbot as a speech-enabled, natural language mobile app. For those of you who haven’t already met Elbot, he’s a rather cheeky, witty and argumentative chatbot built using Artificial Solutions’ Teneo technology [...]

Forbes: Digital assistants will lead to a new kind of optimization
By: Andy Peart - 02 November 2015 - 0 Comments

Jayson DeMers raised an interesting point when he listed Digital assistants will lead to a new kind of optimization at number four in the Top 7 Online Marketing Trends That Will Dominate 2016. Jayson [...]

The natural language revolution
By: Andy Peart - 20 October 2015 - 0 Comments

Natural language is at a tipping point. Driven by the likes of Siri, consumers expect technology not just to hear them, but to understand them and react intelligently. The market for natural language interfaces [...]

Can over 80% of Fortune 500 CEO, CIO or COO’s be wrong?
By: Ben Holmes - 15 October 2015 - 0 Comments

I was recently at an event in London discussing digital transformation and innovation and one of the presenters at the event gave the following statistic (from Gartner I believe): 80+% of Fortune 500 CEO, [...]